See the happiest place on earth through the eyes of your little one!
We are a family-owned and operated business that has been providing baby equipment rentals for Disneyland visitors for over 13 years. We offer a wide variety of baby gear, from strollers to high chairs, and our friendly and professional staff is always available to help you choose the perfect equipment for your vacation.
Our Fleet is compliant with the Disney Stroller Restrictions Rules that are effective as of May 1, 2019. We provide a large inventory of clean/sanitized baby equipment, stroller rentals, and necessities for traveling families with children in the Disneyland Resort Area. Need your personal stroller cleaned while here in Anaheim? We will provide a rental in place of your personal stroller while we clean, sanitize and lubricate yours. Our cleaning standards are COVID-19 compliant.
Popular Stroller Rentals
AUSTLEN ENTOURAGE- FOR DISNEY PARKS ONLY
The seat has five recline positions and an adjustable calf support to accommodate children from birth to 40 lbs.
Included leatherette belly bar,height-adjustable handlebar, Generous canopy with sun visor
Shock-absorbing dual suspension, Never-flat tires
The jump seat can be stowed or deployed with one hand
Integrated platform rider allows the child to stand and ride without compromising your stride 50lbs max
FOR WALKING DISTANCE OF THE PARKS ONLY - NOT TO BE FOLDED
NO FOOD OR DRINK IN THE STROLLER, AND THERE IS NO PARENT CONSOLE OR CHILD TRAY FOR THIS STROLLER.
REPLACEMENT COST: 1098.00 RETAIL STROLLER
REPLACEMENT COST: 299.00 RETAIL PLATFORM/RIDER
Fisher Price Sit Me Up Floor Seat - Stroller Reservation Required
Think comfort. Think fun. Think adorable froggy friend. All in one great seat! The supportive, upright baby seat with soft fabric (cute chevron pattern!) and a wide, sturdy base lets babies see and interact with the world around them. Perfect for playtime, two linkable toys invite the baby to sit up and explore, encouraging reaching, grasping, and development of motor skills.
Fisher Price Feeding Booster - Stroller Reservation Required
The Healthy Care Booster Seat has a feeding tray you can sanitize right in the dishwasher and smooth easy-wipe surfaces. So it’s really easy to keep clean, which means fewer germs for babies. And because it folds compactly, it’s also easy to take with you wherever you go!
*Stroller reservation required - Add-on cost only.*
Axiom Lassen Mobility Pushchair (125 lbs. per seat)
The Axiom Lassen indoor/outdoor mobility pushchair has been expertly designed and crafted by adaptive and mobility specialists, Adaptive Star, for use by special needs children AND special needs teens under the weight of 135 lbs, who’d benefit from enjoying an active lifestyle with their caregivers and families. ( Please note: This is a large stroller and is best for those with true mobility issues ).
Baby Jogger Double Travel System
This Baby Jogger Car Seat double OR Bassinet double stroller is a travel system by providing a place to securely attach our car seat OR bassinet to our stroller until your baby can sit in the upright seat. It is designed to work with the City Go car seat that is included. (Car Seat Base NOT included) OR the Compact Bassinet.
City Mini GT Double (45 lbs. per seat)
The GT double has the same easy quick fold technology as the other Baby Jogger strollers making them the easiest folding strollers on the market. It has an adjustable handlebar. A complimentary parent console is provided with all rentals. The City Mini GT is not intended for jogging.
City Mini Double (45 lbs. per seat)
This stroller is our most popular rental! The occupant's Maximum Weight is 45 lbs per seat and 45 inches in Height 10 pounds per basket. PLEASE ADHERE TO THE LIMITATIONS.
Designed to be one of the most lightweight and easy-to-fold strollers on the market, the City Mini Series Stroller maintains all the high safety standards you expect from Baby Jogger. This DOUBLE stroller incorporates features like patented Quick-Fold Technology which allows for quick folding when catching the Anaheim buses/shuttles, trams, and monorail. A ventilated flat reclining seat, multiple storage compartments, and a suspension system ensure comfortable rides and an almost melt-down-free experience. Don't let the picture fool you. Older children find just as much comfort as younger ones.
City Mini GT2 Double (40 lbs. per seat)
The GT2 double has the same easy quick fold technology as the other Baby Jogger strollers making them the easiest folding strollers on the market. It has an adjustable handlebar. A complimentary parent console is provided with all rentals. The City Mini GT2 is not intended for jogging.
Guava Family Roam Stroller (65lbs per seat)
All you need is Roam. Get the best of both worlds with the Roam active stroller. With our remote-lock front wheel, handy storage, and unbeatable portability, you can seamlessly switch between the high-tech performance of a jogger and the convenience of an urban stroller.
Why choose us?
There are several reasons to take our Baby Equipment Rentals for Disneyland company's tours in Anaheim, CA. First, our company is the only one in the area that specializes in renting baby equipment for Disneyland Resort Area. This means that we have the best selection of equipment and the most experience in providing it. Secondly, our company's tours are the most comprehensive and complete Disneyland tours available. We include everything from transportation to and from the park, entering the park, touring the attractions, meeting the characters, getting autographs, and leaving the park. Lastly, our company's tours are the most affordable Disneyland tours available. We offer discounts for group bookings and for families with young children.
Our company provides baby equipment rentals for families traveling to Disneyland. We offer a variety of items such as cribs, strollers, and car seats to make your trip more enjoyable.
Safe for use
All of our equipment is safe for use by children and meets all safety standards. We also provide a 24-hour helpline so that you can call us if you have any questions or concerns.
Clean and Well-maintained
All of our equipment is clean and well-maintained. We want you to have a comfortable and enjoyable experience while using our products.
Words from our customers
Best service ever! So easy and efficient. The stroller was in the guest service area when we got there so we were able to immediately head out to the parks! Double strollers are highly recommended when you are taking two under 5 to Disneyland! Then we dropped off the stroller at guest services the day it was due to be returned and got a confirmation email that it was picked up. 10/10 would use them again!
18th December 2022
This was an amazing service! Great pricing and quality service! Made our trip so much easier and smooth. The strollers are super high quality - nicer than my graco ones at home. Will never not use them!
20th October 2022
Such a great and easy experience with City Stroller Rentals! I had initial questions before booking, emailed their contact listed on the website. They got back to me in less than 24 hours. Booked the rental easily on their website. We arrived at the hotel and our stroller was already waiting for us. Stroller worked great all weekend, lots of storage and smooth driving. On pick up day we left the stroller in our hotel lobby, they picked it up before 10 am and sent me a "collected" email with date/time stamp. The hotel staff also spoke very highly of the company as I'm sure they see them often with other drop off and pick ups! Would definitely rent again!
1st August 2022
Great, personable service. Stroller was delivered and picked up at the hotel and was in great shape for a few days at Disney. Highly recommend and will definitely rent again.
29th April 2022
This was by far the best way to do Disneyland if you are flying and don't want to bring your on stroller! So I was able to book our stroller about 2 weeks before flying into LA! Was super easy to book on their website and when I couldn't find the answers to my questions I called them up and they were super nice and friendly! We were staying with friends and they had no problems dropping it off at our friends house as well! Again super nice when dropping off and picking up. Even when I made the mistake of putting in the wrong zip code and she drove 6 miles in the opposite direction. I would totally recommend them to friends and will definitely use them again. The stroller was definitely in used condition as you can imagine how many rentals they probably get but it was clean and smelt super clean too! Again would totally use them again!
6th February 2022
Lifesavers! They came through in a pinch. Great stroller (way more comfortable than the ones they rent out at Disney) Easy drop off and pick up at the nearby hotel. Thanks so much guys!
20th November 2021
The strollers City Stroller provided us were clean, sturdy, and excellent quality - we've used them for several Disneyland visits. The service is second to none! After using a City Stroller at Disneyland, we purchased the same model for use at home on Jewel's recommendation. Highly recommended!
25th September 2021
I had used this company in 2019 on our first family trip to Disneyland and enjoyed my experience. My neighbor had referred me and had spoke of their high standards for sanitization and overall customer service. This year I had planned to use them again but was told to go through another company (covid regulations). It wasn't made clear to me at the time that I could still use this company, the only difference was that I would have to actually meet to receive the stroller whereas before Covid the stroller could be left at the hotel upon my arrival. So I went with another company. Our trip was scheduled for 9 days and I had difficulty with the company I was directed to on this trip. After the 5th day and still not having the appropriate stroller... I was reminded of City Strollers and to contact the owner Jules. This woman works hard. She was in constant communication with me, found me a stroller that was perfect for us (not sure why this was so difficult with the previous stroller company) and had it to me by end of day the same day. She delivered. Not only did she deliver, she cared. I hadn't actually met her in 2019, but I did this year when she, the owner, rushed to deliver me a a stroller I so desperately in need of. I don't know how she does it! She brought me a stroller and showed empathy for my situation. She was kind she was prompt and the stroller was impeccable. I don't choose to focus or call out another company... but this company deserves a 5 Star! I choose to focus on what I got, not what I didn't. This kind gesture left an imprint on me and my family and I am grateful for City Strollers and for Jules! Jules if you read these, thank you! It was a pleasure working with you and while my daughter will most likely not fit in a stroller next year, you found the perfect one for this year! You know your stuff and I will recommend you and your company to anyone ever in need of your services! Disneyland has magic... and so do you!!!
27th July 2021
Very helpful, excellent service. This service saved our Disneyland trip when we were in a pinch and needed a double stroller. Thanks City Stroller Rentals :)
13th July 2021
Great service and prices. Would highly recommend and I'd rent from them again. This is a small business owner too who cares about her product and services.
28th June 2021
With Disney opening up, we booked tickets right away. I wasn't sure if City Stroller Rentals was open yet due to Covid but I reached out to them anyway. The night before we went to Disney, I inquired with City Strollers about double stroller availability. I have an infant and a 3.5 year old. I got a response that same night (super last minute) and the stroller showed up at our hotel the following morning. Easy process, excellent communication!! Loved that they were available literally at the last minute. The double stroller totally made our day at Disney!!
21st May 2021
Absolutely the easiest rental. We rented a double stroller for our days at Disneyland. They dropped at our hotel and picked up the morning we headed to the airport. Comfortable and clean. No issues at all.
30th January 2020
City Stroller was a cinch to work with. They delivered the stroller to the hotel we were going to be staying at and when we arrived late that night the front desk at the Clementine Hotel had it ready for us. City Strollers had our name on a paper placard on the back of the stroller which made it easy for us to find it any time we parked it at Disneyland.The stroller was clean and in good shape and rolled well. They are easy to work with and the process was very simple. We will definitely use them again.
14th December 2019
Fantastic! This was a lifesaver for a parent of 2 toddlers going to Disneyland! The stroller was clean and dropped off to our hotel at 8 am. We love that our name was printed on a tag on our stroller. It made it so easy to find. The stroller was excellent and so easy to push through large crowds. We loved the extra bag attached to the handle for our drinks, phones, ect. This stroller packed so much in it.The price for the week was so good! We even needed the stroller an extra day and the staff responded quickly after hours. This really did save our feet, our backs, and our sanity!!!!
25th July 2019
Amazing service and great, clean strollers. We visited Disneyland and rented a double Baby Jogger City Mini GT. I had actually called for a double Bob but the amazing woman who answered my call said the Baby Jogger would be better, and more easily maneuverable, for my tall 3 and 4 year old. I appreciated the suggestion, particularly because the Baby Jogger was cheaper to rent relative to the Bob. On the day of our arrival, our stroller awaited us in the lobby of our hotel and, when I needed to extend our rental by a day over 4th of July weekend (!!), she got back to me quickly and communicated the revised costs immediately. Everything about our experience was superlative and I wouldn't hesitate to use, and recommend, them in the future.
4th July 2019
Above average customer service! We thought our tire was going flat, the owner was there right away to fill. Highly recommend!
29th March 2019
Our first trip to Disneyland with both kids was made so much easier by City Stroller Rentals and their smooth process. They deliver high-quality, super clean, sturdy strollers, and drop off/pickup directly to your hotel lobby for the easiest arrangement ever. They have great email communication and make it easy to pay a deposit and then the final payment all online securely with a credit card. The prices are extremely affordable and totally worth saving your personal stroller from the wear-and-tear of airplane travel.We loved getting to use a Baby Jogger City Mini and while it was definitely a used stroller, it arrived smelling great, was super clean, and everything on the stroller (brakes, basket, sun shade) worked well. The parent console that's included on the handle (for water bottle and phone) was Velcroed on and the Velcro wasn't very sticky anymore so it occasionally would fall off but as long as we didn't overload it it wasn't a problem.Just make sure to read all the fine print and take their advice and call your hotel ahead of time to make sure they are fine with the drop-off. Ours was dropped off the morning of our check-in even though we didn't arrive until the afternoon and our hotel was fine with it. It was such an easy process that I'd totally do this again in So-Cal and only wish there was a company like City Stroller Rentals EVERYWHERE we travel!
25th March 2019
Yes! Total lifesaver. Two hours into our drive to Disneyland it hit us that my hubs forgot to load our double stroller. We planned long days in the park with two little ones , so non reclining strollers were just not an option. Just when I thought our magical vacation would already doomed. I contacted CSR after reading some online tips. I spoke with a woman named Jules (sp?) who was so understanding on our predicament. The reservation process was a breeze and to our relief, a well maintained functional city mini double stroller was waiting for us when we arrived at our hotel. Talk about ease and efficiency. Jules was extremely professional and patient. Truth be told they saved us so much inconvenience I'm not sure I'll ever bring our own personal again! Thanks so much for saving our magical vacation.
11th February 2019
Super knowledgeable about all things strolling and Disney. Recommend to anyone traveling to the Disneyland area and want to use a REAL stroller and not the hard plastic molds they charge an arm and a leg for. Jewel and City Strollers A+++
29th January 2019
Yes yes yes! This woman is SO helpful and made drop off and pick up unbelievably easy! The day we planned on leaving, our whole family woke up sick...fevers, coughs, etc. I sent a text that we wanted to leave earlier than expected (we weren't able to leave our stroller in the hotel lobby for pick up). She responded in SECONDS and said she could swing by during her morning drop offs and that she was just a couple hotels away. Within 10 minutes she was there, and we loaded our car, and left! Such an awesome service and great prices! Well worth every penny!
7th January 2019
Rented a stroller last minute & they were able to accommodate our needs. City Strollers is reasonably priced and extremely efficient! Would use them again in the feature!
1st January 2019
Excellent service!! We will rent from them in the future. The strollers were delivered to our hotel on time as promised. We also added in an order of a case of water and a basket for the kids. Return was just as easy. The strollers provided were clean and easy to function. Made our trip with 2 grand-kids a breeze!! Thank you so very much.
18th October 2018
They are ALWAYS my go to when I travel to Anaheim. They are super flexible and understanding. Love their service, they never disappoint. I always recommend them to my friends whenever they are heading that way. Affordable price for very good strollers. This will be my third time renting from them and still good as ever.
9th August 2018
This company is top notch! This was my first time renting from City Stroller Rentals and it was such a wonderful and easy experience. I rented a special needs Maclaren Major Elite and a City Mini, both in beautiful like new condition, clean and bonus...they included addition skip hop saddle storage and drink holder storage. In the past I had rented from a competitor and had no idea what I was missing out on. The competetor's strollers were faded, didn't roll smooth due to nicked worn wheels and never once came with addition storage or drink holders. We even had an experience where they "replaced" one of my rentals with a different stroller model due to overbooking (the replacement was not designed for tall people and we spent our days in Disneyland pushing a stroller hunched over and taking lots of Ibuprofen for back pain. I vowed to find a better company for our next trip and that's City Stroller! As Disneyland AP holders we will be using City Stroller Rentals again and again. Last but not least is the quality customer service. I called once to adjust my rental dates and then another time with a last minute hotel drop off change and both times a real person picked up, she was helpful, friendly and made the changes without any issues.
13th July 2018
On our recent trip to Disneyland, we ended up needing a double stroller at the last minute - long story is that my in-laws drove down our double BOB and we flew, my MIL got sick so they left a day early which left us in kind of a bind. I had called City Stroller Rentals at 8:25 am, left a message, and Jewel promptly returned my call 9 minutes later. She was able to confirm that a double stroller would be delivered to our hotel by 10 am. We were in the parks at the time of delivery (I made my almost 4 yr old and almost 6 yr old walk but I knew they wouldn't be able to walk all day) and I received an email at 9:59 am confirming that it was delivered. The hotel we stayed at is able to accept strollers with no problems and they even have a separate holding area adjacent to valet.My older child has a peanut allergy so I had inquired about cleanliness between each client. Jewel reassured me that they are commercially cleaned before each use and she mentioned she has a peanut allergy as well so I was comfortable in knowing that City Stroller Rentals is diligent about this process.All in all, I was VERY happy with their service and pricing and will be using them in the future.
6th June 2018
Love this place. This is the second time renting from them. They have been so flexible with the change of hotels that I had to do without any fuss from them. They are easy to work with and definitely affordable. They had made my trip much easier. They are my go-to if ever I am in so-cal.
27th March 2018
As annual pass holders, City Stroller Rentals is the only place I'll use when we're in town. Customer service is amazing, prices are reasonable and quality and cleanliness is top notch. We had reservations at a hotel this past visit that wouldn't allow them to deliver our stroller (remind me never to stay at Tropicana again) and jewel was FABULOUS with working within our schedule to deliver and drop off the stroller since we had to be there in person. We even cut our trip short one day - it's not the happiest place on earth with a threenager! - and she cane and got the stroller within 20 minutes! Who does that?!
21st March 2018
Best decision I've made regarding our Disney trip. The convenience of pick up the stroller upon checking into our hotel and drop off by just leaving at our hotel bell desk before heading to the airport.. GENIUS! The stroller was in great shape and their customer service is excellent! I called the customer service line several times because of my own anxiety in regards to my toddler getting the stroller dirty and what the company considered "normal wear and tear" the lady I spoke to was very patient with me and my tons of hypothetical questions. Keep in mind I knew I wouldn't left my kid just ruin it on purpose nor would I let her have any type of food or drink that would stain the stroller. I was just overly paranoid. I would use them again and recommend them to everyone! Oh and pricing was great and fair.
28th November 2017
This company is great! My stroller tire had a flat on our way to Disneyland in the morning. Not wanting to delay our park day, I rented a stroller to be delivered to our hotel and set up tire repair which I assumed would take a day. City Stroller rentals showed up at the hotel right away and fixed my tire, then refunded the money for the rental stroller and didn't cost us any Disney time! Such quick service and great communication. Highly recommend! In case people wonder why not just rent the strollers at the parks, it is because you can't take them out of the parks. Ie, after an exhausting day at Disneyland when you kid is melting down or sleeping in the stroller, you have to take them out and walk to your hotel (minimum of a few blocks for the closest one). This sucks, let me tell you. There is no tired like "Disney Tired". It is so much better to get a stroller that you can take all the way to your hotel room, and City Stroller just picks it up there. Great idea that solves a real problem. Check them out!
5th September 2017
Jewel is awesome! Amazing customer service! Brought our BOB stroller with us for Disneyland, when we get to the hotel, one of the tires is totally flat, tried to pump it up!! Still flat, later that evening went to the website to inquire about renting a stroller, come to find out, they could repair the tire. Driver came to hotel next morning, picked up the stroller took it to the "stroller cave", stroller had a bad valve, they fixed the valve and checked all the other tires, put air in all tires! Now stroller is good to go!! And we have the stroller back an hour and a half later!! So happy
27th August 2017
So quick, easy, and affordable. They are quick to respond to emails and phone calls. I will definitely use this service again
19th August 2017
Gosh this review is MONTHS overdue. Jewel saved our butts (or should I say our arms?!) on our trip to Disneyland in December. Our umbrella stroller that had already survived one Disney trip did not survive this one sadly and broke and died in the beginning of our trip. Now I don't know about you, but even though our hotel was close and across the street, I don't really want to carry a tired, almost 50lb child back to the hotel after we trekked all day in the happiest place on earth. Since Disney makes you return your stroller as you leave, we were panicking. Thanks to a quick google a search, I left City Stroller a voicemail. The next morning while we dined with the real housewives of Disneyland at Ariel's Grotto, Jewel began texting me confirming information and by 9:30am was meeting us with a stroller to save our trip! Jewel was our queen and shining armor! From now on we will be using City Stroller and recommending it to anyone and everyone!
26th July 2017
We stayed at the Grand Californian Hotel at Disneyland for 3 nights, 6/19/2017. We reserved a City Mini double stroller from City Stroller Rentals. The stroller was at the Bell services desk when we got there and we just dropped it off at the Bell services desk when we were through with it. It was a great stroller for a 3 and 5 year old! So happy we rented outside the park and were able to wheel the kids right to the room. There were absolutely no problems with our stroller, it had the sun shade, a bottom basket and cup holders. I would use them again - highly recommended!
27th June 2017
Wow this company is great. We just got back from a trip to Disneyland and booked a double stroller through City Stroller Rentals at the last minute (the night before we arrived in Anaheim). The next afternoon we checked into our hotel (the Howard Johnson next to the parks) and our stroller was in the lobby waiting for us. It was a City Mini Double in perfect conditions - really, spotless. I don't know how they keep these things so clean! The return process was totally simple - we just left it in the lobby on our last day. Was so much easier than lugging our double from DC. Prices are completely reasonable. Thank you City Stroller Rental - you are a great business!
10th June 2017
City Stroller Rentals was wonderful. Everything was simple and easy. It's stressful enough traveling with two toddlers and having the double stroller and car seats already there was such a relief. Everything was clean, and in good shape. They carry nice brands as well. The company was professional and communicated effectively. I would highly recommend them and will be using them again!
26th April 2017
Perfect, five star experience! I was a little hesitant to use this service because no one answered the phone when I initially called to make a reservation. However, I saw the good reviews and went ahead with an online reservation and booked a double stroller for our 5 day Disneyland stay. Immediately I got a confirmation email saying my stroller would be delivered to the hotel by 10am. On the day of, I received an email - with photos attached - of my stroller after it had been delivered. It was waiting for us at the hotel front desk. Had a big sign on it that had our name and "city stroller" on it so we couldn't miss it. It was super clean and in perfect condition! No issues at all. We used it all five days at Disney and then on the last day, dropped it off to our hotel concierge at 9am. Received an email around 11am confirming that the stroller had been picked up! SO EASY! I'm so glad we used this company and will not hesitate to use them again. Wholeheartedly recommend to anyone who needs a stroller - so much easier and more convenient than flying with a bulky stroller. Perfect experience! Thank you!
20th February 2017
This place is absolutely amazing with amazing customer service. I desperately needed a stroller and she was able to pull it off for me quicker than needed. My daughter has type 1 diabetes and can't walk all day at Disneyland or we will face severe lows and could become a medical al emergancy. I appreciate them going above and beyond to help my little one. This is the second time I have used this company and both times have been amazing. And the strollers are awesome too.
12th February 2017
Absolutely a five star company without a doubt. Stroller was great, delivered on time, customer service was excellent, charges were as stated. Will recommend to anyone needing a stroller for their Disneyland trip.
28th January 2017
We just returned from a trip to Disneyland and rented a double stroller from them. They were amazing and provided top notch customer service. We had our two kiddos with us, a 5 year old and 7 month old so we rented a doubled stroller. We received notification when they delivered the stroller, along with detailed pictures. The stroller was in good condition and arrived with a console as well as a small storage area beneath the seats. Our last name was printed in bold letters on the bottom of the stroller, along with City Stroller Rentals phone number. Everything was seamless and there were directions on how to use stroller i.e. Folding instructions, brakes. We also received an email once they picked up the stroller, along with pics. We highly recommend them and will use them again when we return. Love them! Thanks for everything!
19th January 2017
We are so happy we rented from city stroller rentals for our first family trip to Disneyland! The stroller was at the hotel when we checked in, with our name attached to it, which allowed us to keep track of it while in Disneyland. The double stroller we rented was perfect for our two and four year old, and our six and eight year olds even enjoyed the occasional ride. Everything was flawless with the payment, pick up, return. There is no reason to bring your own or rent from anyone else if you have little ones at Disneyland. We will definitely rent again!
10th December 2016
I just got back home from our annual Disneyland trip. This was my first trip with 2 kids and we never need a double stroller... Until we go to Disneyland of course. Ordered a City Mini double. Got an email the next day saying it was overbooked for that model and immediately refunded my deposit. I booked the GT model. Great price for 4 days. I received an email the morning of our trip (we were still 4 hours away) telling me the stroller was delivered to our hotel, where it was delivered, with a ton of pictures showing what it looks like and the stroller in its drop off location. Nice! Picked it up. Good condition, exactly as advertised, had our name on it, etc. After the 4 days, we returned it to the same place it was dropped off. 3 hours later we received an email saying it was picked up. Communication was wonderful. The whole process was so EASY! Which is something a mom of a 4 year old and a 7 month old needs on a trip to Disneyland. I will continue to use them for our trips.
26th October 2016
Can I give this service 10 Stars?We were thrilled that the stroller was waiting for us at our arrival - and it was so much easier for us to not have to pack a bulky stroller for our vacation.We will SURELY rent again!Thanks y'all!
20th October 2016
Perfect service, it was there at the courtyard upon check in. The bellhop had it in the closet outside the hotel with our last name adhered to it, easy to find. The waters I paid for were underneath it in the basket, the cute halloween mickey in the quality light up jackolantern was smiling at us. It was a great add on, and made my 4 year old happy enough to climb right in the stroller and let the adventure begin! Normally he wouldn't be happy getting into a "baby stroller" because he is such a BIG BOY! ;) It was a great stroller (same one we used to own) and little man was very happy not to have to walk everywhere. He almost fell asleep at one point. I got the stroller protection plan, so I was never worried leaving it around the park. I only parked it in stroller approved areas inside Disney and Downtown Disney. Upon return, I was exhausted, getting ready to leave the hotel and return the stroller, I was outside cleaning out the stroller when the bell hop grabbed it and said "don't worry they are a great company, you don't have to get every bit of trash out of it" and off he went with the stroller. Okay, thanks! :) They just make it EASY and for that I really am appreciative.
9th October 2016
Just wow! Great customer service. The double stroller we rented was waiting behind the front counter of our hotel when we got there! It was easy to fold and easy to use around Disneyland. My kids were able to take naps comfortably at the parks :) They picked it up at the hotel as scheduled! So easy!
12th September 2016
Fantastic service!! Convenient delivery and pick up. Comfortable stroller!! Will definitely use again!
12th September 2016
Great service! Reserving online was easy and the stroller was waiting for us at the hotel when we arrived. Super easy and convenient. I will definitely use this service again so I don't have to deal with the hassle of bringing our own stroller on the flight. The price is also very reasonable and comparable to renting one at Disneyland which isn't as comfy. The stroller was in good condition and clean.
9th September 2016
Wow, just wow. What an excellent service. We left our old stroller in Anaheim last time we came to Disneyland. It was old and very inexpensive but I held in to it just for trips to Disney. This time I considered buying an umbrella stroller as our son is 5 and we only use a stroller in the parks. I quickly realized he is way to big for an umbrella stroller. I didn't want to rent a stroller at the park because you have to leave it there at the end of the day, that doesn't work for me as we walk to and from the parks. I remembered reading about City Stroller on the DLR prep school site and I thought I'd give it a try. At first I didn't want to spend the money, but wow, what an awesome stroller. How did I raise my child without such a stroller. Seriously, I snapped a pic and sent it to my husband with the heading "Porsche of strollers". It rolls so well, folds easily and he could actually completely recline. And the sun cover was more than adequate. If you are hesitant to bring or rent a stroller-do it. If your child fits make it happen! It means I can walk at my pace without a fussy child throughout the day we get places quicker and with fewer tears. And this service is top notch, my stroller delivered to our hotel the day we arrived and picked up the day we left. I actually got a picture before I boarded my plane of our stroller at the guest services of our hotel. They also took a picture upon pick up. Can't say enough about city strollers, we will be back. And I am so glad we left that old stroller in the dust.
20th August 2016
Phenomenal! I I needed two strollers that were easy to use and very sturdy for Disneyland on short notice. The owner herself took my reservation made sure I was confident about where I was going to pick up my stroller offered to have it delivered gave me a discount for renting 2 strollers made sure I was clear on the terms and confirmed everything via email and text. The pick up was literally around the corner from the Disney parking structure. The strollers were even better than I could have expected clean sanitized I had absolutely no concerns whatsoever about putting my two grand babies in them and everybody at Disneyland was jealous because our strollers had insulated cup holders and carry pouches on the handle bar area. In addition they have rubber grips that were so much more comfortable and easier then the Disneyland metal handled strollers where my hands slipped slid and cramped all day the day before, and I got 3 days rental for the price of 1 day of a Disney stroller. We didn't have to worry about packing a stroller and taking extra room up in our car while we were traveling I would recommend them to anybody anytime and I will definitely be using them again!
3rd August 2016
Excellent service. They dropped off and locked up the stroller from my hotel. Reasonable prices, and so much better than renting a Disneyland stroller that you have to leave at the gate (then likely carry your exhausted child). Will use every time we are in Disneyland.
20th June 2016
Would use this company again in a heartbeat. Fantastic customer service. Delivery to our hotel was fast. Price was very reasonable. We do not need our stroller to use at the airport. Do not make the big mistake and rent a stroller at Disney. You will have to wake your child up and/or carry them the 10 minutes (or more) back to your hotel.
8th June 2016
So easy. Delivered early to our hotel, simple to get from bell desk. It was so much easier than lugging our own stroller. We have a really, really nice stroller so I assumed this would be sort of "slumming it" and I was so wrong. We got the Summit X3 Jogger which was cushiony and actually better made than our own. It took me ten minutes to order online including deciding which style to choose. As for dropping off, I just turned the stroller back in to the Disneyland Hotel bell desk and they knew the drill. They took it and that was it. I got a confirmation that the stroller had been picked up. I never spoke to a person but the emails were great (automated) and easy to understand. Save yourself the hassle of dragging your gear and go this route. We will next time, too.
3rd June 2016
This company is fantastic! I just got back from taking my 5 & 7 year old to their first trip to Disneyland. I was hesitant to have a stroller for my kids but I was told by friends that you will need it for the long days of walking. I haven't needed a stroller for 2 years and I didn't want to have to borrow a stroller from a friend and lug it on a plane. I was thinking about renting a stroller from Disneyland but the reviews said that they are basically umbrella strollers and aren't good if you have big kids, which I have, both are 50 lbs. I found this company online, read the great reviews and booked everything through their website. They have a variety of strollers and I picked the jogging stroller for a large weight limit. Once I arrived at my hotel (Disney Grand Californian), it was waiting at Bell Service for me with my name tag posted on the back. My kids are in great shape and play outside all the time but Disneyland can take a toll on a kid, big & small with all the walking and waiting in lines. It's also great to store sweatshirts, souvenirs and other stuff you need with you. On the first day at the park, my youngest fell asleep in it for an hour and by the second day, both my kids were fighting over who could take a turn in the stroller. It makes things go smoother, when you don't have to drag a tired, crabby kid through the park. At end of our trip, we just had to drop it back off at Bell service and left. You receive an email when the stroller is ready for you and when they picked it up.
17th May 2016
Great easy service! We rented a stroller for Disneyland. Pick up and drop off was easy! They delivered it at our hotel and we left it at the front desk when we left. It was a great price. Will be using again.
14th May 2016
Renting a stroller thru city stroller rentals was one of the best decisions we made for our trip to Disney!! Very easy to reserve, delivered right to our hotel, waiting for us when we got there! They were very clean and it was very convenient to take wherever we wanted. Name tags made easy to find at Disneyland. Super easy to drop off at bell best! Will definitely rent again and recommend!
13th May 2016
Love, love, love this service. Always on time and text / email back fast. I told all my coworkers about this. We live in Salem, Oregon and travel to California all the time. We will use again and again!
7th May 2016
I would give this stroller rental company a 10 if I could!!!! From when we 1st made the reservation to when we dropped off was awesome customer service, very helpful & friendly. It was not a cheap brand but high end strollers. We needed to get a 2nd double stroller & Jewel met us at Disneyland to drop off. If you have questions, you will get a response right away through text. I highly recommend making your reservation with her at least a month in advance & the double for extra storage while walking around DL. Stroller rental inside DL is $20 for the day & it looks very uncomfortable for the little ones.
6th May 2016
Very simple online booking and very clear item descriptions with pricing listed. After making my reservation request I received a confirmation e-mail within 24 hours. Before our trip I checked the weather forecast and there was heavy rain expected for one of our scheduled Disneyland days. I called City Stroller Rentals and was able to easily add on a weather proofing cover to my reservation for a nominal fee. Customer service and communication is top notch. I received an e-mail the morning of travel that stated confirmation of delivery to the bell desk of our hotel along with photos of the physical stroller! (With a big name tag with our last name on it.) I liked this personal touch...it made our stroller easy to spot in the sea of strollers at Disneyland. I also really appreciated this e-mail because it eased my mind a bit knowing that the stroller was definitely waiting at our hotel for us...one less thing to think about!We checked in to our hotel and sure enough our stroller was waiting for us. It was in good condition and was obviously cleaned and sanitized. At the end of our vacation all we had to do was drop the stroller back off at the bell desk. Again, I received an e-mail stating confirmation of pick-up/return and that the item was in acceptable condition. Done. Easy Peasy, If you are traveling to Disneyland and need a stroller rental, I HIGHLY recommend City Stroller Rentals. Excellent customer service, high quality products, and very VERY fair pricing.
12th March 2016
Fantastic! We were at Disneyland with our 2 kids when our double stroller broke down. We definitely couldn't go without and City Stroller Rentals totally came through! Found them online and called from Toon Town..... they had a double stroller waiting for me at my hotel within a couple hours (in time to take out after naps). Personable, professional staff and very reasonable price. Highly recommend!
9th December 2015
So totally impressed! Emailed her at 4 am with a concern about needing to reserve our stroller for one more day and she totally came through. No issues, so nice, prompt, etc. The stroller was in excellent condition delivered exact as promised with our name on it in cute Disney font! :) I recommend this to EVERYONE going to disney- and our children were 5 and 2.5 and totally needed the stroller. Made for two excellent long days. Will be doing rentals again with city Stroller Rentals. Thanks!
27th November 2015
Heard the BEST things about this rental company from a friend that's a VIP and as her assistant book Disney trips for her family. This is our first time flying into LA to do Disney ( as we used to live in CA) and were not wanting or needing a double stroller beside at the theme parks. I can say enough about how wonderful Jewel and her company is! The stroller arrived early and clean and was just as described. It was wonderful because right as we were checking in our kids jumped in and we were off for an adventure - Happy Kids = Happy Parents!! We were able to stay out late and all enjoy the fireworks as others, without strollers, where carrying crying tried kids back to the exit. So worth renting from here if you are doing a disney trip and don't want or can't bring your own stroller! Thank you Jewel for going above and beyond and making our trip A++++
2nd September 2015
AMAZING COMPANY! We just finished our weekend trip to Disneyland and this stroller rental company made it 10x's easier for us. I love the hotel delivery and pick up. That was a huge help. The stroller we rented (city mini, the red double one) was great. My husband and I wanted to take it home with us and trade it with our sit n stand. It was easy to move and I love that it reclined all the way back. It made naps a breeze. Will definitely be using this company again when we make our next California trip.
7th June 2015
I couldn't have asked for better service, Jewel went above and beyond making sure I had everything I needed including formula so I didn't have to pack it. I will recommend City Strollers to anyone and definitely use them again!
19th May 2015
Really don't think this trip would have been possible without this stroller! So grateful that Jewel had one to rent to us (they get booked quickly, so book in advance!) Everything was seamless and we had a place for all our things for the day and the kids got to nap in it- seriously saved our trip!
14th April 2015
All my experiences with Jewel at City Stroller have been amazing! This past time was even more special since she was able to add on a gift basket (as a surprise for my sons birthday) for a extra charge, when I called her 24 hours before we were to arrive. My son loved everything that was in his basket too.We have rented strollers from her on 3 separate occasions. The hotel we stay at is not in the list to choose from while booking everything, but Jewel made sure the drop off and pick up were super easy. The convenience of taking the stroller back to our hotel each night is well worth the price we pay- which is a bargain. There pricing is great too. Jewel delivers above and beyond customer service!!!! Big Thanks!
3rd April 2015
Renting a double stroller for our 3-day trip to Disneyland was great! It was delivered and picked-up from our hotel exactly as promised and was in great condition. A great experience and we will definitely use them again!
3rd March 2015
We rented a stroller from City Strollers this past long weekend for our trip to Disney. We had initially decided to rent strollers each day at the parks, but once we checked into our hotel and I saw how long the walk was from our hotel to the park gates, I realized that we needed a stroller with us the entire weekend. I called City Strollers and was thrilled to hear that they had availability and would drop off a stroller at our hotel within a few hours. The stroller was in amazing shape and was just what we needed for each day's 15 minute walk to the park gates with a 2.5 year old. We kept the neon sign with our last name on the bottom so it would be easy to spot, and we never had trouble finding our rented stroller among the masses. The prices are competitive to Disney park and I would highly recommend this over renting in the park. Our first call will be to City Strollers the next time we decide to visit Disneyland. Thanks again for the amazing customer service and high quality stroller!
23rd January 2015
City stroller is theBomb! They really came through for me at a time when both of my cheapy strollers died and we had our big vacation booked to Disneyland! So not only was it waiting for me at valet when we arrived at our hotel but they had a big case of bottled water with it as well! How cool is that? Great quality, super service, affordable prices! I'm using them again next week!
31st December 2014
Another remarkable experienced with Jewel and City Stroller Rentals. Since I was planning a trip to Disneyland again this year, I decided to look up City Stroller Rentals to see if they had a stroller appropriate for my son. And as expected, they had the perfect stroller. I went ahead and tried to process my order online. To my surprise, CSR did not deliver to the hotel that I was staying at anymore (they did the previous time I used this company). I emailed Jewel in regards to this. She responded immediately explaining that they don't deliver to the particular hotel anymore because their items didn't remain safe in the hotels care. I asked Jewel if she would be willing to meet me at a specific time at the hotel so that I could get the stroller from her directly. She agreed to this, thankfully. I DID NOT want to rent a Disneyland stroller.I arrived at the hotel a few minutes after 5pm. The stroller had just arrived and I was happy with the product. It was clean and in great working order. All the extras were included as promised. The day that our trip ended, I left the stroller at 10am for pick up and emailed Jewel for confirmation. It was a very easy transaction and I'm thankful that CSR delivered to my hotel.I cannot emphasize the great customer service and communication between Jewel and myself. In addition, the price is right. It is extremely affordable for the service and product you are given. Thank you again for another great experience with your company. I will continue to refer to you as always. It's nice when great experiences repeat themselves even for the better.
25th November 2014
I rarely write reviews but we were so pleased with this service I felt compelled to! We were reluctant to rent a stroller at first but after reading all the reviews we figured that these guys knew what they were doing! The stroller was in great condition and delivered and picked up as promised. The Bell Staff at the Grand Californian were very helpful and said they do this all the time - they even called me when the stroller arrived. Another important point is that Disney doesn't even let you leave the park with one of their rented strollers so by renting from CSR, you get to use it inside and outside the park too! All of our emails were promptly replied to and we did not have any issues at all. My only regret was not buying the bottled water that is offered in the delivery as it's $$$$$ in the hotel and theme parks.
28th October 2014
Worth Every Penny!City Strollers was awesome. Friendly and Affordable! They delivered the morning we arrived so when we checked into our hotel, the stroller was waiting for us! It was clean, light weight and easy to maneuver. Perfect for a pregnant Mama with 2 little ones! My 3.5 year old, and my 21 month old both fit nicely and were very comfortable. They slept in the stroller all 3 nights we were in Disneyland, and then we just walked right on back to the hotel with the stroller. City Strollers provided a lock for extended parking (like when we visited Tom Sawyers Island or took the Train full route. It had a large basket underneath and extra storage on the seat backs, plus a "parent console" for 3 extra cups. The canopy's were nice and large!When we left the hotel, we just dropped the stroller off at the front desk. No muss, no fuss!We had taken my husband's small car on the trip and didn't have room to pack a double stroller, but I refuse to rent Disneyland strollers (first off, they don't have doubles - and secondly, what do you do with 2 sleeping kids at the end of the day when you still need to walk back to the hotel but have to leave the strollers there?!) I found City Strollers online, and liked the reviews. I called and they were super friendly, and even gave us a free upgrade to the jogger stroller. (Baby Jogger, Summit x3).I will be recommending CSR to others, as well as using them again! Thank you!
9th October 2014
So great. After my experience with City Stroller Rentals, I'm telling everyone about them, even people that don't have kids! LOL. It was pretty amazing to be able to leave our double here in Dallas, fly to Disneyland, check in, and see that the stroller was awaiting us. It was in great condition and everything worked great. Any questions I had during the trip, I would email them and would get a response pretty quickly. Drop off was easy too. Seriously, this was a total life saver. Totally improved our trip. I will be using them again for sure.
18th September 2014
It has been a long time since I've had such a positive experience with a company. The customer service was excellent and the stroller provided completely exceeded our expectations. I am recommending this company to all my friends for the disneyland trips. I love that they deliver the stroller to your hotel and then at the end of your stay, you can just leave it at the hotel for pick up. Amazing! Plus, you can take the stroller all the way back to your hotel or into Downtown Disney (not an option with the disneyland stroller rental). I also liked that the stroller stood out from the sea of Disneyland strollers when at the park. The stroller itself was very clean (like new), comfortable and well-equipped with sunshade, storage, cupholder. It was also very easy to maneuver. I experienced excellent communication with the company and found them to be very accommodating. I am tempted to "forget" my stroller every time we go to disneyland just so I can rent another City Mini. :-)
25th August 2014
I rented a stroller for my 5 days stay in the Disneyland area. It was delivered to my hotel as promised. The stroller was a beauty compared to the strollers available to rent at Disneyland. It was clean, roomy and easy to handle and fold. It was GREAT not having to carry a sleeping 50lb toddler back to the hotel when the parks closed or have to wait in line to turn in a Disney stroller for the evening or wait in line to rent one in the morning. The neon sign was easy to spot amongst the sea of light blue Disney strollers. I can't imagine trying to find which one is yours. My daughter was sad to leave it for pick up upon check out. Worth every cent and will use again!
18th June 2014
Awesome service!! Stroller was at hotel when we showed up. We also bought a case of water which was in the stroller. It kept me from having to carry a case of water from 7/11. Perfect since we flew to Disneyland this time and didn't have to worry about airlines ruining our BOB stroller. Stroller was very clean and in new condition.
31st May 2014
Customer service! I called to find out when we should expect to get the stroller delivered to our hotel and Jewel offered to deliver it a day early so that we had it in time to get to Disney in the am. One less thing to worry about. Thank you.
9th May 2014
Perfect. Jewel went out of her way to be accommodating and backed that up with a great stroller.
1st May 2014
After receiving excellent service and utilizing CSR last year, I knew I would rent again from them for our trip to Knots Berry Farm & Universal Studios trip (4/20/2014-04/23/2014) and THANK GOODNESS!!Booking online was a cinch, received immediate confirmation with attached form to e-sign - badda bing badda bang. quickly done.In my haste, and of my own fault, I had incorrectly marked the wrong month for rental but did not realize this till the evening before our trip!!! Freaking out, I left a voicemail for assistance. The next morning as we were driving from sfo to lax (me still worried about the stroller), I received a text message that the stroller was en route and everything was taken care of. Once again, testifying how amazing this company and their customer service is.... THANK YOU CITY STROLLER RENTAL.-cleanliness 5/5-condition 5/5-customer service 5/5-efficiency 5/5-comfortability 5/5The city mini gt stroller was fabulous - very clean (looked spanking new!)... moved smoothly and the highlight green name tag helped me spot our stroller quckly.Highly recommend CSR for strollers and if you need anything at all, they probably offer it for rental as well (ex: coffee machines, cribs, car seats etc).I will continue to use their services and look forward to doing so.
23rd April 2014
Renting from City Strollers was the best thing I did for our Disneyland trip. I have a 3 and 4 year old. Disneyland does not rent double strollers. I didn't want to keep track of 2 strollers. Not only is renting super easy, City Strollers drops the stroller off at the hotel you are staying and will pick it up at the hotel you are staying out. My pick up was different than my drop off (within the Disney area) and it was no problem. Stoller was super clean (looked brand new!), my kids LOVED IT, both seats came down, place to put sweaters, drinks. The 'shade' portion came down, almost to my kid's legs which was helpful during different parts of the day. The suspension was GREAT! I ran with this stroller and it was smooth sailing. The double stroller fit in the doors of both hotels and through the stores in Disneyland - made it so easy! I will definitely rent again from City Strollers. $55 for 4 days? I'll pay that over and over again for a clean stroller, a fantastic stroller, the service and convenience of not worrying about picking it up and dropping it off. Like I said - best thing I did! I noticed a lot of other City Strollers in the park which was comforting. CS also puts your name on a green sign on the back of your stroller so you know which one is yours. This was a life saver. I also tied a balloon to our stroller the first day so it was easy to find in the sea of strollers after a ride.
18th March 2014
Hands down, this is the best experience I've had with just about any company who has provided a service to me. Jewel went out of her way to make sure that I got exactly what I needed and offered to help and ask any and all questions I had. I ended up with the City Mini GT and a car seat. The quality of the products was top notch and she delivered them to the airport and was waiting when I went to pick up my rental car and coordinated picking them back up when I was done! I will absolutely use City Stroller Rentals whenever I'm in the area! Top notch products and best of all, fantastic service!!
13th March 2014
We used City Strollers in San Francisco to rent car seats and a high chair for our stay in the bay area and Mendocino. They were AWESOME! Car seats were meticulously cleaned and so was the high chair. We were easily able to coordinate pick up and drop off at the rental car facility at SFO making the trip really seamless. Highly recommend!
7th October 2013
We rented the Double City Mini GT for our 4 days in Disneyland. Initially, I wasn't sure it was going to be a reliable process. I didn't receive an email confirmation or a call back about a question I had. I did get to speak to someone after I tried again several days later- she said many people don't receive their emails. I think they should look into that. Anyway....Once we spoke, she clarified which stroller I should rent and everything was A-OK.Received email confirmation after changing reservation.Stroller was already at our hotel at check in.Stroller itself was absolutely perfect.My very tall 5 year old and 21 month old were so comfortable. Both napped.Overall, great experience and would recommend City Stroller to anyone. I will definitely use them again.
25th September 2013
I took two 4-year olds with me to Disneyland and knowing we were going to be there for 2 days/3 nights, I knew even at 4 yrs old, they'd get tired of walking. Plus I did not want to lose them in the crowd. Was in need of double-strollers and found City Strollers through Yelp. Customer service was excellent from initial contact to departure of our trip. They were extremely accommodating and the strollers were in EXCELLENT condition. I was afraid to end up with a stroller that was difficult to navigate. However the double stroller I got navigated w/such ease! And the price was an incredibly great deal! We checked into our hotel and the stroller was up front and ready for us to pick up. I told the woman at City Strollers that we were checking out on Sunday morning but needed the stroller until late Sunday evening and it was no problem -- we dropped it off at the hotel late that night and she picked it up the next morning. Made our Disneyland trip so convenient! I would definitely recommend to friends and family!
23rd September 2013
I got rid of the Kid's stroller years ago which left me stroller-less for our up-coming Disneyland trip. Luckily, a few forums of which I am a member suggested and spoke very highly of City Stroller Rentals - for this I am ever grateful!!!You can either call the phone number listed above or book via their website. If you have trouble navigating their website (as I initially did) you can message me OR immediately underneath the light green box of links/tabs, there is a list of places (dark blue) - these are links to pick which area you want to rent from, from there you will be taken to another page with options of baby gear to choose from.MY EXPERIENCE After purchase of the rental, I was given an immediate email confirmation of the order and then later a confirmation of purchase. Easy enough.When we checked into our hotel in Anaheim, we were very happy to know that City Stroilers had already dropped off our stroller with the front desk.We reserved a city mini gt stroller: Cleanliness-awesomeQuality/Safety-awesome Comfort for kid-awesomeComfort for parents-awesome!Navigation-awesomeFold up, Fold out-awesome/super easyCost-awesome! for the stroller I chose, it was $45 for the 3 nights/4days of use. Priceless if you consider everything mentioned above! Bonus- parent console, seems silly to to mention it, but if going for a busy Disneyland trip, this console saved us!! Our ice waters easily accessible, and our maps/ridemax plans kept safe in the pockets.Another Bonus-City strollers labels your stroller with a bright sign so that you can easily find it in the sea of strollersDrop off was easy, we just returned it to our hotel front desk where they stored it until pick up (if your drop off differs from your pick up, no problem, just call/inform city strollers and they will accommodate.)Some might ask, why didnt you just rent a stroller inside Disneyland - DL strollers do not look comfortable (and many reviews have confirmed them not to be!) - Not much storage space - so many ppl rent from DL; trying to find your stroller amongst all the others that look exactly the same, i dont wanna deal with that - when leaving the park with a tired toddler and all the extra stuff, you can walk out the park and back to your hotel comfortably instead of leaving your DL stroller behind and trying to carry the young 'uns back My son absolutely loved this stroller and still points at pictures of him in it and tells me "my chair!"... lolHIGHLY RECOMMEND FOR FAMILIES who may not have space to travel with essentials such as stroller...
10th September 2013
Upon arrival in Anaheim, I was surprised to find that Disneyland doesn't rent double strollers. I started to hit the panic button and then found City Stroller Rentals, lucky me! Not only are the strollers higher quality than the Disneyland rentals, the service was phenomenal! We rented a house near Disneyland and the stroller was delivered to us same day and then picked up at the end of the week. The stroller looked brand new and the cost was amazingly affordable. We made a second trip to Disneyland later in the summer and of course we used City Stroller again. Again the stroller and service were impeccable! Easy pick up and drop off at the bell desk of the Disneyland Hotel, I just can't recommend them strongly enough!!!
20th August 2013
I was trying to avoid the hassle of checking a double stroller in at the airport. Our stroller is awesome, don't get me wrong, but I was a bit concerned about how it would travel roundtrip (it is not one piece, but rather several pieces that clip on). City Stroller Rentals saved the day in more ways than one. First, due to my error, I didn't complete my reservation. Bad mom, bad. Thankfully, they worked extra hard to get us a stroller during the time we were staying at Disneyland. We rented the biggest double stroller they offered-I have a 2 and a 4 year old-both very lean and very tall. They fit perfectly in this stroller. Almost too perfectly-it was so comfortable that my 2 year old kept taking cat-naps.I can't say enough about the incredible service that we received AND the awesome stroller. We will definitely give City Stroller Rentals a call next time we are visiting the Mouse. (Ooooh, one more thing! You can also buy a case of water that they will deliver to the hotel...so much cheaper than buying it in the park.)
7th August 2013
What wonderful service!! Simple and easy reservation, and our stroller was waiting for us at the hotel when we got there! It was clean, perfect size, and a breeze to use for our son. Can't wait to use this company again!!!
28th July 2013
This was the best decision I made for Disneyland! The double stroller was perfect for my toddler and 8 year old. It was comfortable, convenient and folded easily. The service was also fantastic! The stroller was waiting for us at the hotel and we only had to leave it there when we checked out. The price was exactly the same as a single stroller in Disneyland but I got to take it out of the parks ans into the hotel. I would absolutely recommend City Strollers to everyone!
12th July 2013
Found City Stroller Rentals online for our recent trip to DL. Loved how I could easily talk to a live person and how easy it was to rent and have the stroller ready for our trip. Service was great! The stroller we rented was the double mini, I did get the insurance just incase, so it was more but worth it. But I would definitely recommend City Stroller Rentals. It was great, Thank you!!
16th June 2013
This service is great! Came across it researching for a last minute trip to Disneyland. I didn't want to fly the umbrella stroller. I loved the convenience of the stroller already at the hotel when I checked in. The stroller was very clean. And it's great that you can add on a case of bottled water - came in very handy! When I got off the plane, I had a voicemail providing me more specific time of the stroller delivery. They provide a 2 hour window which worked for me, but nice they go the extra mile to reach out and give more exact delivery time.The City Mini is a great stroller, folds easily, and seems very comfortable (good recline). Reminds me of the BOB, but less bulky - this was handy when folding it up every time we got on the tram. Why this is a better solution than renting a stroller from Disneyland park: 1) pricing is better; 2) the stroller is more comfortable than the ones Disney offers, 3) Disneyland strollers cannot leave the park, so you can't use it to go to the hotel - not practical when your kid falls asleep and you want to push the stroller through Downtown Disney back to the hotel.
3rd June 2013
I can't tell you how happy we were with our double stroller and the personal service received by Jewel. She was there to answer any questions and returned phonecalls right away. We needed a double stroller for disneyland as they don't rent out doubles so after some research I came across citystrollerrentals and decided to give them a call. Our stroller was there before I even checked in and was in excellent condition! It looked brand spanking new! It even had a cup holder to the bar which made it nice while at the park. I will DEFINITELY use citystrollerrentals again - thanks Jewel! :)
21st May 2013
Can't say enough great things about City Stroller Rentals and Jewel! I contacted Jewel one day before we were leaving for our family trip to Disneyland. Jewel was very accommodating, sent pics of the stroller she had available and had great communication! Our stroller arrived to our hotel even before we got there and she even included a rain cover since rain was forecasted. We rented a City double for our 3y.o. and 3 m.o. and it was perfect, both boys were able to nap while in the park and we didn't have to waste precious time heading back to the hotel! Great price, VERY clean, the stroller looked brand new and hassle free!! Highly recommended!
13th May 2013
Jewel is a lifesaver, I wish I had found City Stroller Rental before! It was so nice to have the stroller waiting for us at the hotel and not having to pack it in the car! We went to both Universal and Disneyland and having to rent 2 separate strollers would have been a hassle and expensive$$. The stroller was in great condition and made the trip go that much smoother...THANKS AGAIN!
6th May 2013
We spent 5 days at Disneyland and City Strollers was a life saver! Super easy and affordable, LOVED IT! Much easier than bringing our own and it was only $40 for the whole time. THANK YOU!!!My only suggestion is to email them back after your reservation confirmation because I didn't realize I needed to, and it caused some confusion but they're super nice and it all worked out.
29th January 2013
This was the BEST way to get a stroller for my Disneyland trip. At the time of the trip, my twins were 20 months old. I was trying to find a solution to the Disneyland stroller problem (i.e. can't take it back to the hotel, need to rent 2 strollers, etc.). Then I found City Stroller. The stroller was at the hotel when I arrived. Picked it up from the bell desk with no trouble at all. (I was also able to have a case of water left with the stroller. That was wonderful since I didn't have to buy bottles of water every day in the parks.) I got a double stroller. The stroller was great, clean and easy to use. At the end of our trip, we took the stroller back to the bell desk. Simple, easy and wonderful. AND it was cheaper for me to rent the one double than two Disneyland strollers. BONUS.
17th December 2012
Best service ever I even had to call to ask a question and jewel picked right up and helped. The stroller was clean and had everything I needed I will use them anytime I go to Disneyland
22nd October 2012
I wish I could give this company more stars than 5...FANTASTIC! we got to Disneyland on Saturday night and I hadn't rented a stroller, my husband thought we didn't need one (why do I listen to him?!) so SUNDAY MORNING at 6AM I called City Stroller Rentals. we only had 2 days in Disney and I thought I'd give it a shot. Jewel called me back at 7am and delivered a stroller to my hotel by 9am.THANK YOU SO MUCH JEWEL! you made our quick two day vacation amazing! oddly enough, it was the 1 year old we got the stroller for, but it was good she only had double seaters left because our older daughter ended up using the stroller just as much, if not more, than the baby! thank God my husband didn't fit or I have a feeling he would've made me push him around, too...
19th September 2012
I rented a double stroller from this company and my experience was terrific. It was delivered on time and was in good condition. I loved being able to take the stroller in and out of Disneyland park for those long walks back and forth to the hotel. Highly recommend!!!
16th July 2012
I am SO very pleased with my experience using City Stroller Rentals. It was the best thing I could have ever done to make my trip to Disneyland easy & stress free.I wanted to rent a stroller but Disneyland only provides strollers that do not recline & they cannot leave the park. Not good when you get a hotel right across the street & want to walk to and from. So, I googled Disneyland strollers that recline. The first thing that popped up was City Stroller Rentals. I looked at the site & saw the pricing. It was very comparable to Disneyland but way better product. I put in a request to rent a stroller and glider (best invention ever!) and within 10 minutes I received a phone call and confirmation of my rental. Wow......was it really that easy? I just rented a stroller and glider that is to be delivered to my hotel & then I just leave it there for them to pick up? This can't be.........oh, but it was just as easy as that. The person I talked to on the phone upgraded the stroller for free because she felt that the glider (an attachment for my 5 year old to stand on) fit better with this model. Thank you for the free upgrade. The glider worked great! Upon arrival to our hotel, I asked if the stroller had been delivered. As expected, it was waiting for me at the hotel lobby. Easy as that!The stroller & glider were in excellent condition. Very clean & well kept. My only negative about the stroller is that it didn't come with a tray in front with a cup holder and place to put snacks for my 2 year old to eat. But the stroller itself was great even without that attachment, hence the 5 star rating.We got our use out of the stroller and glider. So many people came up to us asking about the glider & I gladly gave them City Stroller Rentals information. They could not believe that it was delivered to the hotel for me and that I could leave it there to be picked up. So much easier than taking up trunk space in my car. If you want to make your trip easy without having to pack a stroller, use City Stroller Rentals. We will be back. Thank you so much!
29th June 2012
Can't say enough good things about the service that Jewel and City Stroller Rentals provides. I traveled frequently to Los Angeles from New York and there was no reason to ever travel with a stroller, car seat, exersaucer, playyard, toys, high chair as Jewel provides high quality items that are clean, high quality and well taken care of. She really goes the extra mile in terms of personal service - finding what you need, very accommodating in terms of delivery times/places...and her prices are really really reasonable. I can't tell you how much time and energy her service saved me. Highest recommendation possible. Now that I have permanently relocated back to LA I'm hoping to find as good of a service for when I return to New York. Thank you so much Jewel!
7th June 2012
If you go to Disneyland, California, and you need a stroller for 3 days or more, this is WITHOUT A DOUBT the way to go.First off, cost. If you stay for x3 days or longer, it costs the same to rent from City Stroller Rentals as it does to rent them directly from Disney.Next, convinces. You can NOT bring the Disney strollers back to your hotel. They must be left in the park. But you can take a stroller from City Stroller Rentals back to your hotel, an off-Disney restaurant or attraction, or whatever.Third: Service. They drop the stroller off at your hotel. All you need do is go down to the front desk and pick it up. At Disney, you must wait in line to get a stroller.Fourth: The strollers offered are slightly higher grade then the Disney strollers. Also, and at times this can REALLY be important, their strollers come with a RAIN COVER, while Disney's do NOT. From experience, having a cold, rain-soaked child doesn't lead to a good Disney experience ;-)Last, these guys go out of their way to assist the customer. I was a bit desperate for a stroller on my last trip to Disney (long story). In desperation I called them at 7:00 AM and they had a stroller delivered to my hotel by 10:00 AM that same day! Of course I'd recommend using their reservation system rather than my call and beg and plead tactic, but it just goes to show how customer focused these guys are. Honest business, quality produce, excellent service, friendly people, right price. You can't go wrong with these guys!
21st December 2011
The company offers tours of the city and surrounding areas. The company has a variety of tour packages to choose from. The company also offers custom tours. The company has a wide range of tour options to choose from. The company also offers group discounts. The company is a great way to see the city and surrounding areas.
Frequently asked questions
Our City Mini and City Mini GT strollers have their fabrics removed and laundered using Simple Green D pro 5 after each rental or are hand cleaned with hot water, and Simple Green D Pro 5 cleanser. We are the only stroller rental company in Anaheim to clean, and disinfect for bacterial, viral, mold/mildew and Methicillin-Resistant Staphylococcus Aureus (MRSA), Hepatitis B & C, Herpes Simplex Virus Type 1 & Type 2, HIV-1 (AIDS virus), Human Coronavirus, Avian Influenza and many more. We also kill bedbugs and lice. We have taken measures above and beyond our normal cleaning and added precautions on disinfecting frequently touched surfaces on our gear when retrieving.
We reserve the right to charge an additional $35.00 cleaning charge for equipment returned in an excessively dirty condition. Examples of where rental would be deemed excessively dirty would include (but are not limited to) where they are returned with stuck-on chewing gum, crayon markings, finger paint, glue, pen ink, dried ice cream, or other food/drink, vomit, or urine and/or diaper blowouts.
Your stroller will be delivered to the bell/guest services desk of the resort or hotel you list in the delivery section of the order form. Once you have checked in, simply go to the bell services desk and claim it (they usually keep them in a luggage storage room). You DO NOT need to be present for the delivery of the stroller to your resort or hotel. Please do not store your stroller overnight with the bell stands or luggage rooms. They have limited space and staff. Once you have taken possession of your stroller, please keep it with you. If you have a special request for a delivery time, please email us so we can work out the details. We will accommodate any request to the best of our ability.
Strollers and cribs should be returned to the same location where the delivery was made or to the agreed-upon location in your reservation. Most often this is the bell stand or front desk of your resort. If you are unsure as to where to return the item, please call us and ask :) DO NOT leave rental items in the room upon check-out. The amount of effort and time to recover items left in rooms is tremendous and will incur a $25 recovery fee. It is your responsibility to ensure that the rental item is returned to the correct pickup location.
Disney Hotels will no longer hold rental items for guests staying at the resort. All deliveries and pickups will need to be made face-to-face with a representative of the company. City Strollers or Ears To You Delivery will meet with you face to face at a designated time and place for your delivery and return pick up.
Current Time winds are as follows:
- 07:30 AM to 09:00 AM
- 11:00 AM to 12:30 PM
- 04:30 PM to 06:00 PM
- 07:30 PM to 09:00 PM
It's extremely important that during the reservation process you choose a time in which you will be able to meet with us for both delivery and the return pick up. You will receive delivery and return location information via email after your order is placed.
The following guidelines will go into effect on December 1, 2019, and will apply to all non-featured mobility vendors (collectively “Vendors”). Vendors who do not abide by these guidelines will not be permitted to make deliveries at the Disneyland® Resort.
- Disneyland® Resort will not store Vendor provided equipment or facilitate the delivery or pickup of such equipment.
- Disneyland® Resort requires Vendors to meet with Hotel Guests in person to exchange equipment.
- Vendors should utilize appropriate parking for each Hotel and meet Guests in the designated location to drop off/pick up the equipment:
- Disney’s Grand Californian Hotel® & Spa – Utilize the Hotel self-parking lot and meet Guests in the breezeway between the Eureka Fitness Center and the taxi lane. 30 minutes of parking for unloading/loading will be allowed.
- Disneyland® Hotel – Utilize the Hotel self-parking lot and meet Guests near the fountains by the front drive/porte-cochere. 30 minutes of parking for unloading/loading will be allowed.
- Disney’s Paradise Pier® Hotel – Pull into the front drive/porte-cochere and meet Guests in the designated loading area to the left (south) of the Hotel's front doors. 15 minutes for unloading/loading will be allowed.
- Equipment provided by a Vendor or Guest that is left unattended at the Hotel will be placed in storage. The Vendor will be charged a $45 per day storage and handling fee for each piece of unattended equipment. Disney will have no liability or risk of loss for any unattended equipment.?
Strollers and equipment are due back to the Front Lobby or bell services desk of your pick-up location no later than 10 AM indicated in your confirmation email on the day of check-out. Please note if pick-up is scheduled for a morning return, pick-up may occur from 7 am to 10 am, depending on the location, additional area pick-ups, and driver availability).
We ask that you maintain possession of the stroller when not in use. It is a courtesy of the hotels to allow us to deliver and return the rental items to their bell stands. Please do not store your stroller with the bell stand, they should remain in a secure location ( hotel room, locked vehicle). Strollers found at the bell stands will be considered abandoned or returned early and will be picked up.
When ordering, you will be given the options of where you would like delivery and drop-off to take place. Most likely, these will be at a resort or hotel. If pick-up is at a private residence, please indicate a time that you will be present at the residence.
There are a few rental subdivisions in the area that we serve. If they have a central clubhouse with convenient operating hours, we list these subdivisions on our site as a delivery locations. You must be present otherwise for delivery and pick-up. Meet and Greet fees apply.
We deliver to most resorts in the Anaheim Disneyland Resort area. We try to use the official name of each resort. All Disney resorts are listed under "D." If you don't see your resort listed, contact us and we'll confirm whether we serve that resort.
We deliver to MOST Disneyland Resort area hotels and resorts for FREE. A good rule of thumb is 3-4 miles around Disney all of these are within our delivery area. If your stay is outside of our Disneyland Resort delivery area, the delivery may still be possible for a minimum one-time $15 delivery fee (please check the delivery fee schedule before placing an order if your requested delivery location is greater than 5 miles from Disney).
The following locations will NOT hold rental items of any kind for guests, therefore sadly we are unable to just deliver and drop them off at these resorts, you must be PRESENT - HOTEL WILL NOT HOLD ON GUESTS BEHALF:
- Anaheim Camelot Inn and Suites (You must be present)
- Anaheim Desert Inn and Suites (You must be present)
- Best Western PLUS Park Place Inn and Suites(You must be present)
- Disney's Disneyland Hotel (by appointment only as of December 1st, 2019)
- Disney's Grand Californian Hotel and Spa (by appointment only as of December 1st, 2019)
- Disney's Paradise Pier (by appointment only as of December 1st, 2019)
- Desert Palms Inn and Suites (You must be Present)
- Grand Legacy at the Park - May leave gear outside unattended
- Kings Anaheim (Formerly Super 8) May leave gear outside unattended
- Tropicana Inn and Suites (You must be present)
If it is essential that you have your stroller early in the morning (before 07:00 AM), please consider having it delivered the evening before as long as the property is willing to hold on your behalf. Strollers are delivered to the Front Desk or Bell Desk of most hotels and/or resorts.
DELIVERY TIMES: PLEASE READ CAREFULLY!
The normal delivery window is 09:00 AM to 11:00 AM. Hotels/Resorts that are 3 miles beyond the Disneyland Resort area are NOT eligible due to rush hour traffic conditions.
If you reserve your City Stroller Rental AFTER 12:00 PM PST the DAY BEFORE YOU ARRIVE, the delivery time will be by 10:00 AM as long as we have good inventory and driver availability.
If you reserve your City Stroller Rental AFTER 05:00 PM PST the DAY BEFORE YOU ARRIVE, the delivery time will be by 12NOON as long as we have good inventory and driver availability.
If you reserve your City Stroller Rental AFTER 07:00 AM PST and you would like SAME-DAY DELIVERY we will deliver as soon as possible, but may likely be later that afternoon or evening. Exceptions to these terms may be unlikely or impossible, so be sure to adhere to the times listed.
We need plenty of time to pick strollers up, clean, and sanitize them for the next family so it is important that your stroller be back at bell services, the front desk at your pick-up resort no later than 10:00 AM. If you need it after this time, you should reserve your stroller for an extra day. We reserve the right to charge you for an additional day and a return trip fee if the stroller is not returned BEFORE 11:00 AM.
Your stroller or crib will be waiting for you at your drop-off location at the time that you choose when you place your order. If the stroller or crib is being delivered to a private residence, please select a time for delivery AFTER you have arrived. (09:00 AM or 04:00 PM).
Strollers and equipment are due back to the bell services desk of your pick-up location no later than 10:00 AM indicated in your confirmation email on the day of check-out. Please note if pick-up is scheduled for a morning return, pick-up may occur from 07:00 AM to 10:00 AM, depending on the location, additional area pick-ups, and driver availability).
Please contact us via email to notify us of any changes regarding your stroller rental ( check-in/out dates, resort location, etc ) and we will do our best to accommodate your request (Most deliveries schedules are made 48 hours before the rental begins so last-minute delivery changes may not be possible if less than 24hrs notice is given ).
If you would like to extend the length of your stroller or crib rental, simply email us to let us know your new checkout date. We will make every effort to accommodate your request (Rentals will be charged $10 a day beyond the original rental agreement).
We are open to some options that you may have but remember this is used in a commercial environment and may not fair well after 6 months.
We NO LONGER offer free cooler bag attachments for the strollers.
Yes, all strollers are equipped with a parent console for you to use during your rental.
We NO LONGER offer rain covers for strollers. During inclement weather, it is City Stroller Rentals' sole discretion to supply any covers to borrow during your rental period.
We are proud to carry Aquafina by Pepsi and Dasani by Coca-Cola and/or Arrowhead Spring Water. There are 24, half-liter bottles per case.
- The City Mini Double weighs 27 pounds.
- The City Mini GT Single weighs 21 pounds.
- The City Mini GT Double weighs 33 pounds.
- The folded dimensions of the City Mini Double are 11 1/4 X 29 3/4 X 31 inches.
- The folded dimensions of the City Mini GT Single are 9 3/4 X 24 1/2 X 31 1/2 inches.
- The folded dimensions of the City Mini GT Double are 12 1/2 X 29 3/4 X 31 inches.
One of the reasons we feature Baby Jogger City Mini strollers is that they fold up so compactly. This is so important when getting on and off and using City transport.
- The unfolded dimensions of the City Mini Double are 38.5" x 29.75" x 41.5 inches.
- The unfolded dimensions of the City Mini GT Single are 44.88" x 24.21" x 38.19-43.5 inches.
- The unfolded dimensions of the City Mini GT Double are 44" x 29.75" x 30-43.5" inches.
- The head height of the City Mini Single is 23 inches.
- The head height of the City Mini Double is 23 inches.
- The head height of the City Mini GT Single is 26 inches.
- The head height of the City Mini GT Double is 26 inches.
Your credit card will be charged 50% of the total amount at the time your order is placed and a confirmation email will be sent to you. If your first rental day is more than 30 days out, a payment request will be emailed around the 30-day mark for PayPal transactions. For reservations made 60 days or more prior to guest arrival, a deposit of 50% per reservation is due at the time of booking or the reservation is not confirmed.
Payment in full is due to City Stroller Rentals, 30 days prior to guest arrival. For reservations 60 days or less prior to guest arrival, payment in full is due to City Stroller Rentals at the time the reservation is made and the current card on file will be charged for reservations with deposits.
PayPal E-Check is not accepted and orders will be canceled if an e-check is the selected method of payment. Only Credit and Debit cards are accepted at this time.
Your stroller will have a Bright Blue (during Holidays - it will be Orange or Green) placard attached to the bottom bar in the rear by the storage basket with your family name to help you identify it. If you prefer no identification, just take out the card and turn it around, but once again this ensures that you have the correct stroller that has been rented to you.
If you have rented a single stroller and decide you would rather have a double stroller or have rented a double stroller and decide you would rather have a single one, you can modify your reservation at any time BEFORE you arrive subject to availability. If your stroller has already been delivered, this change CAN NOT be made by editing your reservation to change the stroller type. The original reservation will have to be edited to shorten it and a NEW reservation must be made for the desired stroller type. We will have to pick up the original stroller and it will have to be cleaned for the next family. We can not just swap one type of stroller for another.
Accidents happen and we are more than happy to replace your stroller if your child has an accident or gets sick in the stroller or crib. Due to the extra cleaning procedures needed to return the item to normal use, a $35 fee will be charged to exchange an item.
Always park the stroller in an approved parking area. Lock the brake on the stroller when not in use. Make sure the name tag on the bottom is not obscured and is clearly visible. Do not leave valuables in the stroller when you are not with it (purses, wallets, etc...). Please do not remove a wheel from a stroller. This will put undue stress on the brake assembly and may cause cracking or breakage of the brake assembly.
If you cannot find your stroller, contact any park employee./cast member who may be able to assist you. Most strollers are moved around to create an organized space in parking areas. If you cannot find it with the assistance of a park employee, contact guest services. They may direct you to lost and found. If guest services cannot locate it, fill out a lost item report and contact us immediately. We will do our best to replace your stroller with a backup unit. If you believe your stroller was stolen, contact park security. You will be responsible for the cost of replacement for any lost or stolen stroller - Fair market value price. We will not replace a stroller until a report is filed with security. We will also not replace a stroller if you leave the equipment unattended for an abnormal amount of time (over 3 hours) or overnight.
Optional damage ($12.50 for the entire rental period) Insurance coverage of up to $150.00 for damages and replacement. Optional insurance does not cover exceeded manufacturer's restrictions. (excessive weight/load, popping curbs and not using ramps, child/adult sitting on stroller handlebars or footwells) The remaining value of damages or replacement is the sole responsibility of the customer and will be charged to the credit card on file unless a replacement credit card is otherwise specified and supplied immediately by the customer. If no insurance is retained at the time of confirmation and a repair is required, the equipment will be assessed and a repair value will be charged to the credit card on file unless otherwise specified and supplied immediately by the customer. If no insurance is retained at the time of confirmation and replacement of the equipment is required, the value of the equipment will be charged to the credit card on file unless otherwise specified and supplied immediately by the customer. The minimum order to add insurance is $25.00.
Airport Meet and Greet ~ JOHN WAYNE and LONG BEACH AIRPORTS
We meet 30 to 45 minutes after you land at the Car Rental Counter and for pick-up, we meet 2 hours prior to your flight departure. Mandatory Flight information is needed. Please see the following fees and/or minimum requirements: SNA $75.00 Minimum LGB $100.00 Minimum Order
LAX - $175.00 Minimum and is taken on a case-by-case basis due to our delivery requirements in the Disneyland Resort Area.
2 weeks minimum notice during peak seasons for airport meet and greets
Renting a car at the Airport? While we are happy to provide equipment via Airport Meet & Greet, due to continued loss/theft, we no longer will permit our equipment to be left in the care of car rental companies. We are happy to arrange to meet you at the car rental counter or terminal to deliver and pick up the car seats and equipment, needed during your stay in California. Clients must notify CSR if their schedule changes, so we can arrange to meet you. We will allow a 20-minute grace period from the agreed-upon delivery/pick-up time. There will be a $5 fee assessed for every 5 minutes we are waiting up to 30 minutes beyond the 20-minute grace period. Deliveries will be rescheduled after the maximum 50-minute waiting period and may be assessed as an additional delivery fee. Any client leaving CSR's gear in rental cars will automatically incur an additional 1-week rental fee to cover the cost of equipment recovery efforts. Any equipment that cannot be retrieved, will be considered lost and the renter will be charged for the full replacement value of the equipment in addition to all rental costs.
All of our products are registered with the manufacturer in order to be kept notified of all equipment recalls. We also check regularly the Juvenile Product Manufacturer's Association (JPMA) for more information. You may visit this link: http://www.jpma.org/
We also have an NHTSA Safety Technician check all of our inventory on a regular basis.
Notice in writing is required. A full refund will be given to all cancellations made 72 hours or more prior to your rental date delivery time. All cancellations made within the 72 hours window will be charged the minimum rental fee of $20 for a single stroller and $30 for a double stroller. Please contact us as soon as possible should you need to cancel your stroller rental. Refunds for reservations made greater than 120 days prior to the date of the cancellation request will require additional credit card information to process a credit. Please note that it may take up to 72 hours for our process and possibly up to 2 billing cycles for your credit card statement to reflect.
We work with some of the best travel agents in the country. If you are a travel agent, please call or email us and we can discuss how to offer our creative service to your clients. We offer a referral program available to all travel agents.
Have a question that we did not answer? Email us at email@example.com and we will be happy to answer all of your questions. Let us help you make this your best vacation ever!